Use of Interpreters, Signers or Others with Communication Skills


For additional information please see:

Achieving Best Evidence in Criminal Proceedings: Guidance on Interviewing Victims and Witnesses, and Using Special Measures which provides guidance on interviewing vulnerable witnesses, including learning disabled, and on the use of interpreters and intermediaries.


This chapter was updated in July 2018 to add new information regarding commissioned interpreting and translation services.

Agencies and professionals involved with children and their families have a responsibility to ensure that children and adults have the information they require to make sense of and understand the processes that are followed when there are concerns about a child's safety or welfare.

The information provided, in whatever format, should be made available in the first or preferred language of the child and family.

In the event that interpreters are required a professional and appropriately qualified, independent person should be used. The use of children, family members or friends as interpreters is not appropriate.

Services used by Knowsley are:

We use Big word
Tel: +44 (0)870 748 8000

Beacon languages
Tel: 0151 285 3850